Design Research Demonstration-Laundry Observation

To demonstrate my design research and make it relate to my Creative Work Project, I chose to do a behavior observation on my housemate’s laundry experience. I focused on how she transports her clothes to the washing machine and how she interacts with the machine. Her room is on the third floor and our washer/dryer combo machine is in second floor. I fallowed my housemate while she is doing the laundry. First, I noticed that she use laundry bag but not laundry basket, so she had to drag her bag and lift it when going downstairs to the laundry room.

She reached down and took her clothes out one by one and threw them into the washing machine. She left her laundry bag in laundry room and left. She waited about 30 minutes to move her clothes to the dryer. She step back and carefully opened dryer on the top of the washing machine and band down and grasped a hand of clothes up to the dryer.

She waited another 30 minutes for her clothes to dry. She took her clothes out and put them back to the same laundry bag and dragged the bag up to her room. My observation stopped here. I started ask questions about her laundry experiences. ex. How often do you do you laundry? Did you find any inconvenience while you are doing laundry? How long did you spend on it? By interviewing her, I get to know how she feel about doing laundry.